Privacy Policy

[TO BE CONFIRMED – organisation legal name, registration number and registered address.] MindRights is a not-for-profit organisation working to advance the rights, welfare and dignity of people with mental health conditions. This policy explains what personal information we collect through this website, why we collect it, and what you can expect from us.

Information we collect

We collect only the information you choose to give us. This may include:

• Your name, email address and, where you provide it, your telephone number or organisation, when you submit an enquiry through the Contact or Get Involved forms.
• Your email address and name, where you subscribe to our newsletter.
• Records of your correspondence with us, including the content of messages you send.
• Limited technical information, such as your IP address, browser type and pages visited, collected through [TO BE CONFIRMED – analytics provider] for the purpose of understanding how the site is used.

How we use your information

We use your information only to:

• Respond to your enquiry or request.
• Send you our newsletter, where you have asked to receive it. Every newsletter includes a way to unsubscribe.
• Understand how our website is used so that we can improve it.
• Meet our legal, regulatory and safeguarding obligations.

Basis for processing

Where we rely on your consent – for example, for newsletter subscriptions – you may withdraw that consent at any time. Where we process your information for another purpose, we do so to perform a contract with you, to comply with a legal obligation, or for our legitimate interests as a non-profit organisation, balanced against your rights.

Cookies and similar technologies

This website uses [TO BE CONFIRMED – cookies and their purposes] . Cookies that are not strictly necessary will only be set where you have given consent, in line with applicable requirements. [TO BE CONFIRMED – whether a cookie consent mechanism is required.]

Who we share your information with

We do not sell personal information. We share your information only where necessary, with service providers who host or support this website, and where required by law or to protect a person’s safety. Where a provider processes information on our behalf, we require them to keep it confidential and use it only for the purpose we specify.

How long we keep your information

We keep personal information only for as long as necessary for the purpose it was collected, and then in line with our [TO BE CONFIRMED – records retention schedule]. We keep safeguarding records for the period required by law and professional guidance.

Your rights

Depending on the law that applies to you, you may have the right to:

• Ask what personal information we hold about you, and receive a copy.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete information we no longer have a lawful reason to keep.
• Object to, or ask us to restrict, certain uses of your information.
• Withdraw consent where you gave it, and object to direct marketing at any time.
• Complain to your data protection regulator if you believe we have not handled your information properly.

We will not charge you for making a request. We may need to verify your identity before we can act on it.

Children

This website is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can remove it.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page shows when it was last changed.

How to contact us

[TO BE CONFIRMED – postal address, email address and, where applicable, the name of our data protection contact.]